Residents may access the community at the
main entry off of Meadowglen or through the
four vehicle gates located off of Kirkwood/Shirewood,
Richmond/Breezewood, and north and south
of Westpark. Construction traffic is processed
at the gate south of Westpark. All guests
are required to use the main entry for access.
Residents that use the main entry are encouraged
to use the windshield decals issued by management,
so they can use the resident/member lane
for access. EZ Tags or transponders (access
devices similar to EZ tags that are issued
by the Association) are used to access the
community at the unmanned vehicle gates.
Transponders and windshield
decals are available from management and
are provided to permanent residents of
the community ONLY. (Windshield decals
are currently provided to registered residential
employees as explained below.) Owners
are required to provide evidence of vehicle
ownership (typically in the form of proof
of insurance) for those vehicles that
they wish to have decals and activated
EZ tags or transponders for. If you have
someone living in your household whose
vehicle is not in your name, it is necessary
to provide a copy of their state-issued
driver's license listing a Royal Oaks address
along with their proof of vehicle ownership.
This procedure is in place to improve security
and prevent unauthorized access.
EZ Tags and transponders
are recognized by the readers (large square
devices that are smaller but similar in
appearance to the overhead readers on the
toll road) mounted at the vehicle gates. If access is
granted, the barrier arm will lift allowing
the vehicle access into the community through
the gate. Tailgating is not permitted,
so please be sure to wait for the barrier
arm to close behind your vehicle BEFORE passing
through the vehicle gate. This will
discourage persons without valid EZ tags
or transponders from accessing the community.
Residential employees (defined
as housekeepers, nannies, and personal
assistants that visit a home at least three
days per week) may acquire residential
employee decals from management upon the
completion of a Residential Employee Decal
Request Form, which must be signed by the
resident employer and accompanied by the
required $20 administrative fee. Residential
employee decals must be affixed to the windshield
of the employee's vehicle, are changed annually,
and entitle the employee to use the resident
lane at the main entry and the entry south
of Westpark during construction hours. Residential
Employee Decal Request Forms are available
from management and are posted on this
website at http://www.rorcoa.com/pdf/
ResidentialEmployeeDecalFormOn ly.pdf .
Requests for Resident Decals and Gate Activations
Requests for resident vehicle
decals and gate activations (the term collectively
referring to the activation of EZ tags
or the issuance of transponders) should
be directed to management by the submittal
of a Vehicle Registration Form. Vehicle
Registration Forms are available from management
and posted on this website at http://www.rorcoa.com/pdf/
Vehicle%20Registration%20Form% 20Jun%2007.pdf .
Upon the submission of a complete form,
your gate activation should be activated
the next Tuesday or Friday following
receipt of your completed form. Please
note that when a new EZ tag is activated,
the old EZ tag will be de-activated at
the time.
After the new EZ tag is
activated, begin trying it out on the community
gates. If
you experience problems getting access at
one or more gates, please review the troubleshooting
tips listed below. If you are still
unsuccessful in getting access, please
contact the management office to request
assistance.
Troubleshooting Tips
1. Access at locations
with side-mounted EZ tags readers can be
problematic for some vehicles with EZ tags. Touching
the corner of the new EZ tag while approaching
a gate that you are experiencing difficulty
getting access at will boost the signal
of the EZ tag and improve access at this
location.
2. Association-issued transponders
will not operate properly if you simultaneously
use an EZ tag.
3. Skin from your hand
touching the transponder will disable its
effectiveness. For
this reason, the transponder must be
attached to your vehicle rather than held
in your hand.
4. EZ tags and transponders should be attached
to the inside of your vehicle's windshield
utilizing the instructions issued by the
HCTRA and/or the Association.
5. The angle in which the
reader pickups up your EZ tag or transponder
signal is such that it will read most EZ
tags. However,
the size and shape of your vehicle will dictate
exactly where your vehicle must be (or how
it must approach the gate). Once
you have gained access successfully, remember
how you approached and where your vehicle
was, so you can duplicate this each time
you approach that gate.
6. Transponder batteries
will run low between 4-5 years. If
you have had an Association-issued transponder
for more than three years, you might want
to turn it in for a new one, if you begin
experiencing access problems in the community.
7. If there is a vehicle
in front of you when approaching a gate,
either use an alternative gate or stop
at a point where the reader can't see your
EZ tag until the barrier arm has descended
for the car in front of you.
Gate Activation Security Tips
1. Do NOT give your EZ
tag or transponder to a non-resident. Transponders
issued to non-residents will be confiscated
and de-activated.
2. Instruct your guests to use the main
gate for access at all times and be prepared
to show photo identification to security.
